Category: Quality in ÚNMS SR
On 29 October 2025, the CAF External Feedback assessment took place at the Slovak Office of Standards, Metrology and Testing (ÚNMS SR), representing the final phase of CAF model implementation. The assessment was personally opened by the President of the ÚNMS SR, who highlighted the importance of a systematic approach to quality and supported the...
Satisfaction questionnaires have become an almost integral part of consumer life today, encountered increasingly often after purchasing a product or using a service. Although the use of satisfaction questionnaires is constantly growing, their perception varies. From the perspective of manufacturers, providers, or sellers, they are a tool that helps them gain valuable information. On the...
The Action Plan for Improvement is not merely a document but a tool serving for continuous progression. The goal is to create an innovative organisation that provides its employees with a working environment in which they feel supported and motivated. This is a complex goal that requires a systematic approach. In the Action Plan for...